Mono, ON (Adam Jones) Managers often complain that their employees aren’t productive. They don’t listen and can’t get the job done. As a business owner, you must work to keep your employees focused, do what you ask of them and work hard.

A successful business owner needs two key principles to train their employees. From the first day on the job, work to make them aware of necessary tasks. Explain what you expect of them. Teach them how to treat customers.

Then help them to master their tasks. Once mastered, open it up for them to innovate.

Any corrections usually fall in one of two areas. They are either unaware of what is needed or they haven’t mastered the task at hand.

Following these two concepts makes it easy for to get results with your employees. It also brings incredible results. Your employees will rarely lose a sale. Your business and products can win awards earned by your employees. And, as a bonus, everyone enjoys themselves with this simple structure.

Your employees will show up on time happy, focused and ready to work. Remember, awareness and mastery are two essential keys to a successful small business.