Orangeville, ON (James Doan) “I’ve never lost a client,” a seasoned entrepreneur once told me in a proud declaration.
To her astonishment, I explained that it was that very pride stifling her growth and keeping her income down.
Clients she’d taken on when she was new were reluctant to pay the much higher fees she could charge once she had lots of experience.
I’ve seen others run themselves ragged to please clients who expected them to meet unrealistic deadlines. They wound up sacrificing evenings and weekends.
Other business people tolerate the stress of clients who pay late or always try to bargain fees.
Or what if it bothers you that someone pays you for advice that they then disregard?
Sooner or later, you’re bound to have certain clients who aren’t right for you, or whom you’ve outgrown. You’re better off letting them go to make room for those who are a closer match. Be sure to let them go nicely!