SmallBiz Tip – Know Your Customers

Orangeville, ON (My Corner Office) Build, maintain and use an accurate database. Know who your customers are. Look for patterns and anticipate their needs. CRM, database management – whatever you call it – the bottom line is knowing your customers. Who they are, what they do, and when. Use a good computerized customer database system. Use it to track what happened and help you plan the next steps.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s