SmallBiz Tip – How to Make Your Customers Feel Special

Orangeville, ON (My Corner Office) When you give your customers a break on a discount, send them the invoice showing the discount they got. Print the invoice with the regular price. Then  print “special one time discount”.

Or maybe you delivered a service for free. Never give something for free. Instead, send them the invoice for the full amount. Cross out the price by hand and write in bold letters “No Charge”.

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