Do you show current customers how get more out of your service or product?

Orangeville, ON (James Doan) This is a tough one for so many small business owners. Think about how you service your customers. Can you show them new ways to use your solution?

Do you create processes, content and tools that show customers how to get more out of what they bought? If not, you’re missing out on a big opportunity to educate at a higher level. You can build on trust and increase customer loyalty.

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1 Comment

  1. In essence, these three critical characteristics of customer service are three “P”s: Professionalism, Patience, and a “People-first” attitude towards the customer. While customer service differs from customer to customer, as long as you follow these guidelines, you’re on the right path to providing excellent service.


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