Keep it Simple, but Not Too Simple

Orangeville, ON (Caroline Davis) When an associate asked me what mistake I see most often in marketing pieces, I didn’t hesitate for a moment. “Not explaining enough,” I replied.

It’s trendy now to pitch expensive items, services, or events with just a few up-front sentences, then several bite-sized headlined segments along with some evocative images. Then comes the Order Now button.

This approach misses many opportunities. First is the building of rapport. When you dive right in, expecting that the reader already hums in sync with you, you may lose folks who need a warm-up demonstrating that you understand their needs, wants and attitudes.

Second, little islands of text don’t allow you to develop persuasive arguments about why they require your offering, how your service differs from others like it and who it’s best suited for.

Third, boiled-down brevity tends to overlook the myriad of “what if” and “what about” pondering that people contemplating spending serious money, effort, or time often have. After all, many shopping sites show dozens of user do-or-die questions for seemingly simple products.

Properly organized, when you say more, you’ll sell more.

1 Comment

  1. One thing you can do when preparing to make your presentation about your audience is connect with them empathically.

    Empathy is a “deep understanding of the problems and realities of the people you are designing for.”

    You are designing a presentation for an existing and ideal audience.

    As a more general definition, empathy allows us to see the world from another’s perspective. To understand, feel and experience the world from the audience’s perspective.

    This is useful because when we’re able to imagine the world from a different perspective we can brainstorm new, interesting and valuable messages to include in our presentation.

    Like

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